Comments for sorrentomesablog

Comment on A Printer Who Believes in More Than Print by Mark Richards

Mark Richards — Thu, 26 Jan 2012 23:00:00 +0000

The nature of printing has changed, as has the face of the market in which it operates. However I do believe there will always be a demand for it of sorts. With almost every household computer comes an inkjet or laser printer. Who would have though less than two decades ago that every household would have its own printer? That's one helluva demand for ink cartridges. The sophistication of mail merge techniques also makes door-to-door mailouts easier to organise, and despite rising postage prices there is competition in the postal distribution game too. Ask any postman and the amount of unaddressed printed mail he has to deliver these days is a sore point to say the very least. Printing will always be here, those who provide the service simply need to keep up with the latest developments in the market.

Comment on Social Media + CRM = A Killer App? by Social Media + CRM = A Killer App? « sorrentomesablog – _Hosted UniverseThe reference for the cloud

Mon, 07 Mar 2011 19:00:39 +0000

[...] Social Media + CRM = A Killer App? « sorrentomesablog [...]

Comment on The Power of Face Time by Jennifer Adelman

Jennifer Adelman — Thu, 07 Oct 2010 01:47:40 +0000

I could not possibly agree with you more…and introducing two people, in person, who have not met but who *need* to be connected is the ultimate in social media. It was great to see you!

Jennifer

Comment on The Power of Face Time by Eric Pearson

Eric Pearson — Wed, 06 Oct 2010 17:20:16 +0000

Spot on with respect to your analysis, Scott. There’s no substitute for being out there, getting the complete sensory picture of dealing with clients. Missed you in Chicago. Perhaps our Ducks will find their way down south in January that could lead to some TechnaPrint/Sorrento Mesa “face time”!

Comment on The Power of Face Time by Charles Lincoln

Charles Lincoln — Wed, 06 Oct 2010 16:15:19 +0000

Thank You!

Comment on A Printer Who Believes in More Than Print by jane

jane — Wed, 09 Jun 2010 19:50:47 +0000

The Printing House (in Canada) is also doing some interesting things with social media. Cool!

Comment on Lessons we can learn from United Breaks Guitars by Ben Travis

Ben Travis — Tue, 21 Jul 2009 03:24:47 +0000

Scott,

You have hit the nail on the head. Poor customer service can come back to bite you hard in the age of instant and easy communication. Used to be an upset customer would tell his or her friends. So maybe 5 to 50 people would hear about it. Now it can be millions!

I believe I’ll remind our staff again tomorrow, just how important it is we keep our customer’s happy and treat them the way we want to be treated….

Thanks for the reminder!

Comment on The Beginning by Dave Hultin

Dave Hultin — Wed, 20 May 2009 19:45:14 +0000

Glad to see this part of your digital world! No doubt this blog will be a “Best in Class” work, I’m looking forward to reading your blog entries!

Comment on The Beginning by Jesse Trevino

Jesse Trevino — Wed, 20 May 2009 19:04:06 +0000

Welcome to the world of the (virtual) written word! My comments will come from your diagonally opposite coast (OK, I can’t see the ocean from here, just the Sound), but the juxtaposition should be interesting.

Comment on The Beginning by Eric Pearson

Eric Pearson — Wed, 20 May 2009 18:58:38 +0000

Not only do you have a flair for writing…you certainly have some cred in the printing realm. I’ll look forward to checking in from time to time! Congrats, Scott!